| Website: | thepacificholidayworld.com |
I have taken a membership for 3 years by paying 50K. I had mentioned at the time of taking the membership that we are a family of 4. (2 Adults and 2 children (aged above 6)) and I was suggested to take a package of Studio room where 3 adults can stay and for the 4th person we can take a extra bed which will cost 1000+GST. Children above the age of 6 are considered as adults as per their policy.
Now when I am planning to book a vacation I got to know that the studio room is only for max of 3 adults and for the 4th person I need to book a separate room as per the hotel tariff.
This is totally different then what I was told when taking the membership. I was told that 3 adults can stay in the studio room and for the 4th person I can take a extra bed which will cost 1000+GST
The sales person and the staff whatever they promise is utter nonsense and is very far away from reality.
Imagine going on a vacation and having to book a separate room for kids who are minors (one on my son is 7 years).
Worst experience and I would not recommend anyone to avail their services.
The sales person Anuja and her manager (don't remember his name) are big liars.
I am planning to go to the consumer court now. Was this information helpful? | 
