The Panel Station — got the mail for reward but amount not credited

Website:Panelstation.com

I have redeemed points successfully on panel station app for 300 paytm cash and i waited for 1 month also, then i got a mail that amount is credited in your paytm wallet but when i see in paytm wallet there was no amount credited the order no was{63467}, please credit my paytm cash as soon as possible. I am attaching mail and paytm pass book details, my mail id is {[protected]@gmail.com}.
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The Panel Station customer support has been notified about the posted complaint.
Sep 01, 2018
Updated by Vishalrai3738
My paytm and above email id are same
Sep 01, 2018
Updated by Vishalrai3738
And in paytm passbook it is showing failure in cashback
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I tried to signup but it is showing that my email id already exists. It is debalina.[protected]@gmail.com. please let me know that status and because i forgot my password and cannot reset it. Please provide me the link to do so.

Thanking u in advance

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