The Souled Store — Extra Charges

I was charged extra 25 for COD. I found that when I saw the invoice. If I hadn't checked it then I wouldn't have found it. Infact I checked the amount again after selecting COD. But then also it didn't reflect in the final amount. Only in the invoice. You claim to have no hidden charges. But I'm sadly disappointed. Plus you didn't even give an option to cancel the order. You just keep displaying the cancellation policy. It is so disheartening
Was this information helpful?
No (0)
Yes (1)
The Souled Store customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Souled Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    142
    Pending
    0
    Resolved
    55
    The Souled Store Address
    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
    View all The Souled Store contact information