The Souled Store — fraud/product info missing/not delivered

Address:Mumbai City, Maharashtra, 400011
Website:www.thesouledstore.com

I ordered 2 mugs on 6th june and paid online and it's not even shipped as of yet
I have sent 3 emails to the customer care and they haven't even responded. I tried calling them but they say that they're busy.
Im starting to think if this website is a fraud. My opinion about this site has changed considerably and i will recommend my friends not to shop here if my complaint is not resolved.
Thank you.
Order id-910495
Product details- 2 mugs
+1 photos
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    The Souled Store Address
    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
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