[Resolved]  The Souled Store — no refund even after one month of cancelling order

Address:Mumbai City, Maharashtra

I had placed an order on 5th july against which i received a mail from the souled store on 6th july informing me that the entire order is out of stock. Being asked to choose from two options - replace products or cancel - i chose to cancel the entire order and accordingly mailed them on the same day that is 6th july asking for the refund.
It is the 1st of august today and shockingly i haven't yet received the refund.
Refund demanded at the earliest.
Order id: 969848
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Aug 28, 2018
Complaint marked as Resolved 
The Souled Store customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
The Souled Store Customer Care's response

We apologize for the delay and inconvenience caused to you. The transaction details for your refund are in the image attached below. If the amount does not reflect in your bank account, we request you to talk to your bank regarding this, and they will get your refund credited.

Thank you for your patience.

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