The Souled Store — order being cancelled automatically

Address:

Chennai, Tamil Nadu, 600127

I had placed an order on the 2nd of april 2019 and the order was placed successfully but at around 12 in the afternoon, i received a mail saying my order has been canceled. Without any consent from they’ve canceled the order. The id is-1631710. This is purely not a good act from a merchandise with an appealing reputation. The order being canceled was an act of misconduct from the company and i demand an explanation.