[Resolved]  The Souled Store — order not delivered yet


My order has been delivered yet to me but on the website it, s showing that item has been delivered yet. I have been sending mail to souled store from past 3-4 days no response nothing from there side. What am i supposed to do, my money is also gone.
I want my order delivered or give me money back.
My order id : 1091006
Mobile no :'- [protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Nov 15, 2018
Complaint marked as Resolved 
The Souled Store customer support has been notified about the posted complaint.
Sep 10, 2018
Updated by P2o3 Sh3
they have just responded me saying that my order was delivered to some receptionist .How can you take anyone's signature . I have provided my number atleast delivery by should have called me . I am not able to find to whom it has been delivered . I want to see signature copy .Or if there is any problem refund my money.
Sep 10, 2018
Updated by P2o3 Sh3
Please refund my money end of story. Thanks
Verified Support
Oct 11, 2018
The Souled Store Customer Care's response

We would like to inform you that the amount has been refunded to your bank account for the same. We once again are really sorry for the inconvenience caused but we hope you visit us again soon.
Complaint comments 


they have just mailed me that youe order has been delivered, and it was given to some receptionist . I don't know what of kind service is this, why have i given my mobile number, delivery boy atleast should have called me .
I don't know anything provide me with my order ASAP otherwise refund my money .
I want to exchange the hoodie i received today because of the size issue which i brought from the souled store but why the exchange and return option in the site doesn't work ? Please solve the problem as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    The Souled Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    The Souled Store Address
    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
    View all The Souled Store contact information