The Souled Store — Product amount refund

Maine 12 june 2023 ko ek order place Kia tha id-8768091, order prepaid tha upi through, Order was to be received on 14th but not received on that day Then I called the customer care and he said that the order will not be received because the vehicle is damaged something like, then he asked to place a new order, which I did and It has been received but the refund of the old one has not come, the order of June 12, today June 24/2023, when will I get the refund?