Submit a Complaint
Clothing, Shoes & Accessories
The Souled Store

[Resolved]  The Souled Store — product not yet shipped (5 days passed) and customer care not answering

Address:Mysore, Karnataka, 570017
Website:www.thesouledstore.com

I had ordered and paid for a phone case on 5th june for my friends birthday and it's not even shipped. I have sent two emails to the customer care and they haven't even responded. I tried calling them but they say that they're busy.
Im starting to think if this website is a fraud. My opinion about this site has changed considerably and i will recommend my friends not to shop here if my complaint is not resolved.
Thank you.
Order id-909843
Product details-iphone 6 case
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2018
Complaint marked as Resolved 
They finally picked up my call after I called them repeatedly and thankfully shipped the product immediately
The Souled Store customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related The Souled Store reviews

[Resolved]The Souled Store - Refund still not initiated for order 7188867. It's been many days.[Resolved]The Souled Store - Estimated delivery was 02/08/2022 But order not delivered till the today 10 Aug[Resolved]The Souled Store - Order shown as delivered but not delivered actually[Resolved]The Souled Store - The Souled Store Return option[Resolved]The Souled Store - Constantly Receiving the Same E-Mail
View all 142 The Souled Store Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Souled Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    142
    Pending
    0
    Resolved
    55
    View all 142 The Souled Store reviews & complaints
    The Souled Store Address
    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
    View all The Souled Store contact information