The Souled Store — Refund not received Order # 5665953

I have ordered two items and the order number is Order # 5665953, returned both the items on 19th march, today it is 30th march, I still waiting for my refund. I have contacted customer service chat calls no use. As a refund policy it takes 7 to 10 working days, it's been 14 days. I still dint get my refund back to my account. Such a worth service. I want my refund back ASAP. I m checking my bank account regularly I don't see any kind of refund.
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