The Souled Store — star wars hoodie

Address:Care of Mir Waseem Mir Pharmacy, Nowgam bye pass, J&K Bank, Pauri Garhwal, Uttarakhand, 190015

I ordered a hoodie on 11th of march and showed expected delivery on 17th of march and as of now today is is 21st march and it is nowhere to be delivered. I emailed them twice but there was some ridiculous response all times.
Plus tracking status shows product has arrived srinagar on 18th of march 5:47pm (Ist) and is not refreshing.
I even tried to call them but they replied by saying to call tomorrow. Please help me in this issue.
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    Mastan House, Opp Mayur Building, Arun Kumar Vaidya Road, Mumbai, Maharashtra, India - 400050
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