[Resolved] The World of Titan — Insult at the store | |||
Hi team, I visited world of Titan at hsr 1st sector Bangalore on Saturday to get the cell replaced for my watches and bought a watch too. However before means my mother bought the watch the lady in the FasTrack store and another man from the Titan were looking at us and laughing making mockery o[censored]s. More like we won't be able to afford to buy the watch, I wanted to go out without buying bit it was my parents anniversary so I dint want to spoil the occasion. The were giving bad looks, it was a very bad experience. You can look into the CCTV i[censored] have. I had to even tell that I can afford to buy a watch. They were making fun o[censored]s while seeing the Titan raga moonlight collection watches. I have one of those watches. But it was very insulting. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve