Thomas Cook India — gic accounts forex matter with thomas cook

Address:

Moga, Punjab, 142001

Case history of gaganjot kaur dhillon's gic
Account's fee matter with thomas cook ltd. Gaganjot kaur
Dhillon is my daughter and we had engaged with axis bank & thomas cook
Ltd. Thomas cook representative pawan suggested us to submit the
Gaganjot kaur's gic fee from her other bank account to axis bank's
Account for her gic fee account's submission process, we have
Initiated the suggested same process on dated 5/7/2018 through rtgs
With reference no. R[protected] of amount 555, 261 inr (Dollar
Conversion rate 53.30 rs per cad dollar as per pawan - thomas cook)
From gaganjot kaur's sbi account to axis bank's account. I have
Received the sms confirmation for the said transition.

I have personally informed to thomas cook representatives (Pawan) and to make the gaganjot's kaur gic account of 10, 400 (Cad). But when i got the created gic account's final details on 9/7/2018 that is of only 10, 200 (Cad). Where is the gap of 200 (Cad) i have already paid 10, 400 (Cad) amount 555, 261 (Inr) to axis bank's account as per suggestion on thomas
Cook.
Where is my 200 cad gap which is with thomas cook as per yogesh (Axis - bank) pawan (Thomas cook) just bouncing the ball to their pots and not able to sort out my issue. Because my patience is loose now and i
Want to escalate the matter further.