I Digvijay Rathore booked a camping event for my group of 50 people, sold to me by Thrillophillia THRILLOPHILIA ADVENTURE TOURS PRIVATE LIMITED
Dispute amount : 59, 573.00/-
Transaction Date : 26th Dec 2019
Camping Booked for : 28Dec 2019
The Camping event group booking for 50 people was booked by me by making an online payment of INR 59, 573.00 on December 26, 2019; 13:11:24. to Thrillophilia.
Same day within couple of hours Thrillophelia Customer care called me and said the destination i booked is not available.
Destination : Igatpuri lakeside camping, Maruti Wadi, Mokhada, District Thane.Pincode 401604
The customercare insisted that the only option I have is to go to other location BhandarDhara Camping in District Ahmednagar, Maharashtra Pin code 414001
This suggested location is 66.7km away from the location I have chosen. and also does not have watersports and other activities. So I denied taking the other location.
The Customer care got rude and clearly stated that they will not refund the money I paid if I dont go to other location.
This is clear case of Financial fraud committed by misrepresentation.
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