[Resolved]  Thrillophilia — shared wrong itinerary | whole trip was fake

Website:www.thrillophilia.com

Hi,

Thrillophilia's destination expert himalayan trek named devashish shared each and every detail in wrong manner and arrangement. I want quick action on this. Now he is not receiving my call neither replying me on my mails.

Thrillophilia's itinerary was total fake and just to attract trekkers nothing else.

Everything was totally different from their itinerary and read carefully below, how let me explain:

Day 1

From dehradun to sankri

As per discussion they said we (Me and my partner) will accompany my trek mates no one else. Means 7 trekkers total (Including us) in sumo or any other vehicle but from the day one we faced challenges regards to your itinerary. When we reached dehradun station, we got to know that there were total 11 people we have to travel with + 1 driver in tempo traveller. They were going to kedarkantha trek. One of the lady from that trek was very irritating and all was pissed off from her.

As per my discussion they said we have to stay in lodges, home stay, tents, etc but you didn't mentioned that first day we have to accompany them (Other trekkers - kedarkantha trek group). First we was pissed off due to the 10 - 11 hours journey with that lady then second my partner stayed with her under one roof. We managed somehow but the next day, your itinerary again pissed us.

Day 2

As per their quotation we have to travel till osla and stay there. But the company you tied up with there itinerary was totally different. We started the trek as per the itinerary sent by you but the stay was 2 km prior to the location mentioned osla. That place named is gangarh. Your itinerary again pissed us off.

Then 3rd day as per their itinerary we have to stay in "har ki dun", right:

Hell no

Day 3

We stayed in 2 kms prior to har ki dun. What was the point of going har ki dun if we didn't stay there. Pissed off again.

Then again as per expected that we will gonna pissed of again, we was ready.

Day 4

They said we will go next day to har ki dun and will come back. Jaundhar glacier is not possible.

What the hell was going on, in this trek.

I said trek leader i am not here to be fooled by you guys or thrillophilia. I started my trek to har ki dun and continued it till jaundhar glacier. But just due to we didn't stay in har ki dun, i reached har ki dun late and from har ki dun to jaundhar was not possible, i have to return from the middle of the trek. I was tried and hungry both as now i have to go back to my base camp first crossing har ki dun then 2 kms more just because your management is zero.

Day 5

As this was not over your whole itinerary is different, full of lies and fake.

We again have to stay in osla while coming back, as per your itinerary but hell no again.

We stayed in wooden house in gangarh by paying 500 per room. When you already mentioned that the stay is included either tent, home stay, lodges anything then why did we get charged 500 per room.

Third party was involved named "renok adventures", here is the difference between thrillophilia's itinerary and renok's itinerary:

Thrillophilia's itinerary

Day 1 – dehradun to sankri

Stay with har ki dun trek mates

Their itinerary

Day 1 - dehradun to sankri

Stayed with har ki dun and kedarkantha trek mates

Thrillophilia's itinerary

Day 2 – sankri to osla

Their itinerary

Day 2 – sankri to gangarh

Thrillophilia's itinerary

Day 3 – osla to har ki dun

Their itinerary

Day 3 – gangarh village to unknown place (2 kms prior to har ki dun)

Thrillophilia's itinerary

Day 4 – har ki dun to jaundhar glacier and return har ki dun

Their itinerary

Day 4 – unknown place (2 kms prior to har ki dun) to hari ki dun and return back to unknown place (2 kms prior to har ki dun) no jaundhar glacier

Thrillophilia's itinerary

Day 5 – har ki dun to osla

(Stay included)

Their itinerary

Day 5 - unknown place (2 kms prior to har ki dun) to gangarh village

(Charged 500 per room)

Thrillophilia's itinerary

Day 6 – osla to sankri

Their itinerary

Day 6 – gangarh village to sankari

After all this harassment i want my refund, full refund which i paid to thrillophilia including 500 i paid for wooden house.

I will put the same under consideration of consumer court as i have all the proves. That was heights of harassment and torturing someone in indirect way.

Neither i received any cashback of 1500 rupees per person as mentioned in the mail.

As this frustration and harassment broke my imagination of small pieces of joining thrillophilia and meeting new people. This was my first experience with thrillophilia and just due to this miscommunication of you guys and forwarding wrong itinerary, you wasted my 7 precious days + my energy and my money.

I want full refund in my bank account.

Total amount you have to refund me is 21630 for 2 people + 734 additional i paid as you did mistake in payment mode while sending the link + 500 i paid for stay in wooden house + 1500 cash back per person (1500*2-=3000)

So 21630+734+500+3000 = 25864 rupees. I want this amount in my account not thrillophilia credit.

I want quick action on this matter.

Varun garg
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Nov 17, 2018
Complaint marked as Resolved 
They refunded me back 2k in my account + 2k in Thrillophilia wallet as harassment compensation.
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