| Address: Chennai, Tamil Nadu |
Hello All,
I have booked 3 tickets from chennai to Bangalore for rs 2100. Due to sudden death of my relative we were not able to travel. So I have called ticketgoose to cancel the ticket before 48hrs of travel date. Since there was no online cancellation allowed for chennai-Banglore i have to call the ticketgoose customer care to cancel the ticket. The ticketgoose representative who attended my call promised that the ticket will be cancelled and the cash will credited to credit card A/c in 1 week. But when i received my statement after 3 weeks i found that the amount was NOT refunded. I called the ticketgoose customer care and found that they did not cancel my ticket and they have sold the same ticket to someone.
As there was no online cancellation is allowed Passengers who use ticketgoose as travel agent are caught in such trouble so many times. Beaware of such kind of fraud by ticketgoose.
To be in saferside send e-mail to [protected]@ticketgoose.com to cancel the ticket and also call the customer care of ticketgoose to intimate them and do ask for the name of the person who has attended you call and please ask for the reference no: for the request raised by you.
Aug 13, 2020
Complaint marked as Resolved 
they are having the money in their account for interest, i think...many times happened for me
please don't book tickets through this website...lessons learned
While cancelling, it shows the refunded amount, once cancelled, they have not credited back to the account . why they are doing this . is there any way to take corrective action against TICKET GOOSE . Please tell to whom do i address this isuue to take steps accordingly..
PLEASE DONT BOOK TICKETS THROUGH TICKET GOOSE .They are cheating