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Ticket Goose Complaints & Reviews

3.1
Last updated Jun 16, 2022
Complaints 41
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25
Unresolved
16
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Ticket Goose reviews & complaints page 2

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L
lithnes8118
from Gurgaon, Haryana
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Payment not refund

Address:Chennai, Tamil Nadu, 600093

This is worst service I had in my life time I booked one ticket from trichy to chennai on 14/Sep/2016 amount is 555
I am new to trichy the boarding place was far away from my location and that was also no clear I had to pay 120 for auto and after reaching there I received msg stating that my ticket has been cancelled without my knowledge I was waiting for almost one hour and had know choice in that remote location
I fought...
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Address:Chennai, Tamil Nadu, 600032
Website:www.ticketgoose.com

I was waiting at the corresponding boarding point from 11:00 pm to 2:30 am, none of the kpn travels came, doesn't received prior intimation on travels cancellation, felt much irritated, I Booked ticket on 3-Dec, contacted customer care executive more than four times in these days, no proper reply and amount not refunded yet, PNR: TGUYNL7XHMG...
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P
pradeepv90
from Chennai, Tamil Nadu
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Worst travel ever.

Address:Coimbatore, Tamil Nadu

Ticket ID:TGGYDYSWZ7H, Parveen Travels. Booked till villupuram, but driver dint stop in villupuram bus stand, but dropped 10KM away from my bus stand. I tried calling ticket goose at 3AM, but unable reach, but no response from Parveen travels [protected] as mentioned in ticket but that guy also dint respond properly asked me to call from where did you booked. I waited from 3AM to 6AM in a middle of a road . Worst ever travel in my life......
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m.suresh.india
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking ticket in unavailabe bus

Address:Chennai, Tamil Nadu

I have booked a ticket from chennai to marthandam in shalom career bus thru ticket goose.com ..my boarding time was 7:45pm at perungulathur...i have waited but bus not came..then i called to shalom office They replied they are not having bus for this time..my pnr is TGF95Y36XQH..kindly support to get refund also take seviour action to this fraud site......
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S
sreekanth168
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable cancel booked ticket

Address:Dakshina Kannada, Karnataka

i have booked one ticket from mangalore to bellary in ganesh travels on 14.09.2014 through ticket goose.. booking PNR: TGE8QD16264.. but i postpond my date of journey and i tried to cancel my ticket.. but it is always showing cancellation faild. so please correct the error and cancel my ticket and refund....
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A
ashrafsj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus operator has switched off mobile and customer support doesn't care much

Address:Chennai, Tamil Nadu

It was a pathetic situation last night for my brother and me, as the bus operator has switched off the mobile and customer support did tell we will track and call back. They havent, I called 2 times. PNR - TGE7AL62943ANBU TRAVELS - CHENNAI TO THANJAVUR, travel date 13/7I was waiting there till 1am this morning, called customer support to atleast know if we have missed the bus or is the bus still on route.. No response. Bitter experience...
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Premabisha5
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transcation failed but the amount debited from my credit card

Address:Coimbatore, Tamil Nadu

On[protected] between 07:30 to 08:15 AM IST I tried to book the ticket using ticket goose Android mobile application and using my VISA Credit card. But after making the payment, error message received the transaction failures but the ticket amount Rupees 714 debited from my credit card and not received any reference number Kindly check and refund the amount Asap Already Ticket raised with Ticketgoose but no responses so far, they are...
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esjramy88
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked and money was deducted

Address:Bangalore, Karnataka

TGE67A56324

I tried booking tickets for onwarrd and return journey .
Rs 1377 was deducted but the ticket was not booked.
and Ive been trying to reach your god damn customer care for sucha long time and no one answers .
rebook the tickets or refund my money immediately.


Pathetic service....
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S
Saktheeswaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Travel Experience and No Response

Address:Chennai, Tamil Nadu

I booked a lady seat for my friend to travel to pattukottai on 31/05/2014 at 11.00 pm at Tambaram. To mention first, Bus came at 12:05 and the Bus was Not Sudha travels. It read as Mariya travels. There were many people sitting near the driver and it was crowded. To mention about the Bus, it was as worst than a Normal Bus. Seats were damaged and there was no Push-back even. Attendant had a sheet in which my friend name was there- “Elavarasi...
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P
ponytail
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boarding Point issues with Parveen Travels from Chennai to Sivakasi

Address:Chennai, Tamil Nadu

Hi Sir/Madam, We had booked 2 tickets on 30th May 2014 from Chennai to Sivakasi in Parveen Travels and the boarding point was at 08 : 55 p.m in, Porur, Chennai ( Near Nandhini Sweets). Bus failed to pick us from the boarding point and the response from the bus operators was poor and they justified that there is no pick up point in Porur, Chennai (Near Nandhini Sweets) Please find attached the ticket for your reference. Thanks,...
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M
mageshs2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted while booking from mobile app in iphone but no ticket

Address:Chennai, Tamil Nadu

No order no is generated, no ticket booked but money deducted. Tried customer care no use, always busy. how to get the refund? Details: Date 28 May 2014 Narration [protected]-CitrusTicketgoose Cheque/Ref. No.[protected] Date 28 May 2014 Withdrawal 1, 436.50 my contact no [protected] mail id [protected]@gmail.com...
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S
sayed_yunus
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redbus Frustrating Experience

Address:Mumbai City, Maharashtra

I had booked my Mum-Bangalore-Mum Ticket for Onward journey on 17 May 2014 & return on 18 May 2014 via Redbus in S.R.E Travels. I learnt from Bus driver at the time on boarding for onward Bus that my ticket is not confirmed and hence I cannot board the bus. Later, I spoke to Redbus representative and they informed that I will get full refund for my Onward Journey Ticket and for my return journey ticket I will get 50% and 50% cancellation...
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T
timvit2006
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not got any email for the refund details of my canceled tickets

Address:Chennai, Tamil Nadu

I have cancelled a ticket having PNR No. GE4SP66560 . Even after calling customercare for 3 times, I have still not the email for the refund details of my cancelled ticket. Every time, the customer care person will say that they have sent the email to my registered email id. I amf ed up with this behaviour of TicketGoose. I request everyone never to use this website unless Ticketgoose become more professional....
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M
Mohan sai Ijjada
from Hyderabad, Telangana
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money deducted but ticket was not booked

Address:Hyderabad, Andhra Pradesh

Order No.TGE4NN37653 Booked a ticket from hyderabad to ponnur (Kaveri Travels)for 23rd April, 2014. After making the payment, I got an error on page saying transaction has been failed. However the amount was debited from my bank account. "Oops... Unable to confirm your ticket with the operator. Please wait, Our Customer support will call you in 10 minutes for assistance or call us @[protected] !!!" The above error was displayed...
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S
Shilpa Philip
from Bangalore, Karnataka
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Money debited from bank account but page displays Failed Transaction

Address:Bangalore, Karnataka

Order No.TGE4KM24704 Booked 6 tickets from Bangalore to Cochin (Kallada Volvo Sleeper)for 18th May2014. After making the payment, I got an error on page saying transaction has been failed. However the amount was debited from my bank account. "Oops... Unable to confirm your ticket with the operator. Please wait, Our Customer support will call you in 10 minutes for assistance or call us @[protected] !!!" The above error...
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A
ApnaBus In
from Mumbai, Maharashtra
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Amount deducted - ticket not generated

Address:Hyderabad, Andhra Pradesh

I tried book a bus ticket from Hyderabad to Nellore, amount was deducted from my SBI account. I got a error message "Oops... Unable to confirm your ticket with the operator. Please wait, Our Customer support will call you in 10 minutes for assistance or call us @[protected] !!! " . Your Reference Number : TGE4HL02487 Nobody called us and we booked ticket in another website. When called customer service (worst customer service...
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A
ammasmukesh11
from Delhi, Delhi
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Fleecing customers

Address:Delhi

Booked a bus ticket online on the Ticket Goose site from Delhi to Rishikesh AC PNR TGCBQI32546 - when we reached the given address of the travel agent - Travel Point, Jamuna Bazar, Red Fort, he directed us to another agent - who inturn refused to take us as he said the bus had been cancelled. Instead he asked us to get into another bus which was small 16 seater (while booking it was described as a deluxe AC bus) and dirty - with only the...
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A.Maruthavanan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Bus Ticket Booking

Address:Chennai, Tamil Nadu

PNR NO: TGCARD80973
FROM: KUMBAKONAM
TO CHENNAI
AGENT NAME: TICKETGOOSE
TRAVELS NAME: MAHAVEER 2+1 NON AC
JOURNEY DATE: 28/10/2012
PASSENGER NAME: KUMARESAN
CONTACT NO: [protected]
TIME: 10.30PM
SEAT NO: 22
TICKET TYPE: ONLINE BOOKING
TICKET AMOUNT: 550

I'M NOT TRAVELLED DUE TO SAME TICKET (SEAT NO 22) BOOKED BY AGENT(LOCAL) IN NORMAL BOOKINGbr...
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V
vetrivps
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without booking the ticket they debit the amount

Address:Tamil Nadu

If we try to book an bus ticket in ticketgoose website who is an travel agent ,we are getting transaction failue still they debit the amount from our debit card unnecesarily,if we call and complaint they are not responding
pls take any action for this!...
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riyaek08
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure of ticket booking

Address:Tamil Nadu

I booked a ticket through ticketgoose.com..But the booking was not successful and an amount of 1230 is deducted from my account.I want to get the refund.
cheque/reference no as per bank statement is[protected]...
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