Tikona Infinet Limited — Didn't received my refund

Address:Tikona Infinet Private Limited CIN: U72900MH2008PTC182808 'Corpora', 3rd Floor, LBS Marg, Bhandup (West), Mumbai 400 078. India
Website:www.tikona.in/ its a broadband provider online website

I had done online pre payment in 2020 march of rupees 1535 to tikona but they did not provided any services cause of COVID they said they will processes refund but yet its 2021 nd still the refund is not processed, [ [protected] ] this is the account no, of which refund is pending im attaching the payment done in 2020 proof
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    Tikona Infinet Private Limited CIN: U72900MH2008PTC182808 'Corpora', 3rd Floor, LBS Marg, Bhandup (West), Mumbai 400 078. India
    India
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