Times Of India — after online subscription times of india delivery has not started.

Address:

560066

I had subscribed online for time of india delivery at home in the month of november 2019. Subscribed for 6 months and paid online. Got a confirmation [protected]@timesgroup.com that subscription number is ts0006281a.
I was also communicated that delivery of the paper will start from 2nd december 2019. Deliver never happened. Have called customer care service [protected] several times. Complained through their mail id crm. [protected]@timesgroup.com several times. My registered complain number is 00172451 which they had closed without any resolution. I got it reopened by calling them. I even spoke to their area manager for delivery several times. Still delivery has not started. Subscribed in november 2019 and this is january 2020 and no delivery has started. I am requesting for refund, that also they are not doing. I am feeling cheated by timesgroup.