Times Of India — annual subscription fee

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Mumbai City, Maharashtra, 400022

I, nataraj krishnan had subscribed for the annual subscription scheme for the past 3 years through gaikar paper agency, chunabhatti. The scheme included toi+bombay times+economic times. My annual subscription expires in november end, 2017.

I wanted to renew the subscription for one more year but without economic times. Your agent says it is not possible. If i subscribe to one scheme, i cannot change to another scheme. He gave me an alternative - i have to issue a cheque in any other name but not in my name. All this so that his customer base is intact and he can show new customer with cheque in new name.

I find both the above reasons ridiculous. A customer should have to choice to accept or reject a scheme for his own reasons and nobody should be coerced to accept a scheme just because a customer base is affected!! I think such reasons spoil the reputation of an esteemed newspaper like toi.

All newspapers are equally informative and there is information explosion through the internet and visual media. I'm waiting for a favourable prompt response, failing which, i would not hesitate to opt for another newspaper.

Nataraj krishnan,