Times Of India — annual subscription for toi and ahmedabad mirrorae0e

Address:

30 AMALTAS BUNGLOWS, BODAKDEV

I had subscribed for TOI and Mirror for one year by paying SBI cheque of Rs.1175 dt.05.06.2019, vide Oder no. TAC05521.
I followed up with help line no. [protected] and I was told we will check for the payment received. However, in the next call after a fortnight I told that the amount has been debited from my account. It was told we will get back to you, but no one responded.
In the mean time I misplaced my order copy and hence we not having any reference, so could not contact TOI.
During lockdown, I tried contacting the above no and other nos of Ahmedabad, many numbers were not responding and there was no one to handle the matter.
Lately I could get [protected] as the customer complaint no. I called then and narrated the same story, and I was assured that the coupons shall be sent to my address. But, no coupons were received by me. So, again after about a month I called again and the same thing happened. I had to narrate the story again and after waiting till date, no action seems to have happened.
Then, I had gone to Complaint section of TIMES OF INDIA and could see SIMILAR no of complaints. Now I am writing in this forum in hope that my issue gets resolved.