Times Of India — Cancel and refund order as it's almost a month I have not received my first copy

I have placed my prepaid order for economics times on 25th Oct 2022. I have not received first copy of paper yet, it's almost a month now.

I have reached multiple times to customer care and always they were saying we have forwarded your request to Pune team. No one from Pune team have contacted me on this issue and didn't even respond to my email.

I kindly request you to please look into this matter urgently and solve the issue as soon as possible. Looking forward to hearing from you. It's causing me a lot of stress and frustratarion even after it's prepaid order.

If you don't want to give newspaper then please cancel my subscription and refund my money ASAP.

Order ID:
TS0114093A
Order Date:
25-Oct-2022
The Economic Times (Mon-Fri) for 6 months
₹390