Times Of India — extra charges for the newspaper

Address:

New Delhi, Delhi, 110085

A newspaper agency named "anil kumar chaurasia" of sector 7, rohini, delhi-85 has been delivering toi combo to me. And every month the agency charges a fixed amount of rs. 290 whether it is a month of 30 days or 31 days or if someday like after diwali you dont get the paper. Also the agency is charging the service tax from us. Please inform me if it is mandatory (As the agency says) to charge us a fixed amount, because sometimes the total comes out to be rs. 268 or 270.
I think this is shear exploitation of the customers. My family have been reading toi for the past 15 years and this is how your agencies are treating your customers.
Kindly look into the matter as soon as possible and i hope that you will take certain steps for the same.

Also waiting for your acknowledgement w. R. T. This complaint.

Yours sincere reader