Address: | Pune, Maharashtra, 411048 |
Dear sir/madam,
I took online annual subscription for filmfare s magazine in the month of august for which the payment was made too but till date i have received just one month issue after many complaints.
I have raised many online as well as telephonic complaints but no positive response from the team just an assurance that i will definitely get the copy soon with continuation in future but all false commitments. Also i have spoken to an executive (Diksha chaugule) from crm team thrice who had always been rigid on speaking for the solution and spoke as if she is doing favours attending customer’s call. I am fed up following up with the times group now and had stopped doing so since a month as feel it to be total waste of time.
Kindly do the needful as soon as possible.
Regards,
Eram shaha
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