Times Of India — irregularity in delivery of magazines

Address:

Kolkata, West Bengal, 700095

Subscribed magazines through tmies of india. We were promised that the delivery of the magazines would be prompt and that there would not be any hassle in the delivery. But from the last two months, there was no delivery of the magazines subscribed.

Moreover when the customer complaint and the delivery management were called, they started to give vague excuses and improper responses which led to no actions what so ever. If this wasn't enough they started to ignore the calls and started blaming other departments for the problem we were facing. Since toi wasnt responding, we went ahead and filed a complaint in the consumer complaints hoping that they can resolve the issue and give us the justice we deserve.

The service from toi at this point is below par. Please do look into the matter and help us out. We are not afraid to take actions legally.