Times Of India — newspaper not being delivered

I have subscribed for annual membership for times of india and bangalore mirror in sep 17. I have received a message also from toicrm that my subscription number is [protected]. I am not receiving the paper yet, i checked
With the newspaper vendor, and he says he has no instruction from toi. One agent, mr. Chandrasekhar (Mob: [protected]) collected my application along with subscription cheque from home. The cheque is deposited into bank, and got encashed as well. And i received subscription number as mentioned above. However no paper is being delivered. I tried to call the above agent, and is not at all responding (5-6 times i had called over a period of 3 weeks).

I also called up t he help line[protected]The number given in the message that i received), but in vain, as no executive is available to pick up my call, and it asks me to leave message, which i had left 2 times, but no message or call was returned.

I request you to kindly update me when the paper will be delivered. If you cannot deliver the newspaper to my address, please return my subscription, and i will subscribe to some other newspaper.