Times Of India — Newspaper not received since a week

Hello there, we have subscribed for an annual package for TOI newspaper, since a week we are not getting newspaper at home. What is the use of subscription then? The vendor here gives one or the other reason everytime. It is his responsibility to deliver the newspaper at home, it is acceptable for a day or two, but he does not even bother to inform if it is extending. We have to ask him everytime. Plz check on vendor at Rahamathnagar, yousufguda, Hyd 500045