Times Of India — no receipt of your subscribed newspaper

Address:

400092

Respected sir,
Our customer id is [protected]. This is regarding no receipt of our subscribed newspaper, times of india.
Our subscription starts from december. And from then we have made innumerable requests and compliants to the office of times of india as well as to our locality vendor vishal ([protected])
Last we were informed that it would start from 16th of january. And we did not receive the newspaper on the said date. So, we wish to pull back our subscription and want refund for the same.