Times Of India — non delivery of daily newspaper to the customer

Address:

Chennai, Chennai, Tamil Nadu, 600042

I am a subscriber for Times of India for more than eight years and my subscription id is 25907907. My present subscription expires on 31st August, 2019. For the past four to five months I am not getting my newspaper on a regular basis and the vendor fails to deliver the newspaper at one day per week and during the months of May, 2019, I have not received the newspaper for the following days: 01st May 209 to 04th May, 2019 and 13th May, 2019 to 19th May, 2019. I had sent several emails to Times of India and I get acknowledgement for having registered my complaint; however, the customer relationship management section is not making any arrangement to deliver the newspaper at my house. My neighbours are getting the newspaper regularly through some other vendors. I find that the management is found to be inattentive and indifferent. I request your good offices to restore delivery of the newspaper at my home on a regular basis