Times Of India — non delivery of news paper

Address:	Chennai, Tamil Nadu, 603103
Website:	Times of India

I have subscribed delivery of TOI 3 months back, my account has been debited on time. However neither news paper nor a phone call received so far - what a poor customer service. My complaint number is : 1665603, Subscriber ID: 36858971. More than happy to provide any further details if required. Several email exchange happened with CRM team but no luck so far. Standard response : We have escalated your complaint non receipt of supply to the concern executive and asked vendor to supply promptly. Your issue will be resumed ASAP" - It took 3 months to break my trust.