Times Of India — Non delivery of newspaper after payment

Tejakrishnan

Address:

Chennai

I have subscribed and paid to the #TOI Unlock Offer's 6 month TOI subscription plan (Chennai Edition) of Rs. 299 on 21st of November 2020.

My subscription form number is :- SCT 11020662.

A message came that subscription will start soon via SMS. I did not get any further email or SMS as to when the subscription starts. Since, even after a week later the subscription didn't start, I called the customer care number and they told that the subscription will definitely start from 1st of December.

But I did not receive the newspaper till now nor did I get any further information on from when shall the subscription start.

Please address my issue at the earliest.

Thanks in advance.

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Dec 10, 2020

Updated by Tejakrishnan Thank you so much for addressing our concern. We have started receiving our paper.

But, according to the #TOI Unlock Offer's 6 month subscription of Rs. 299, we have been promised a laptop bag. Till now, we have not received any further information regarding the delivery of the prescribed laptop bag.

It would be highly helpful if you could make the arrangements for the delivery of the laptop bag.

Thanks in advance.

Dec 10, 2020

Updated by Tejakrishnan My Form number is : SCT 11020662
My ID number is : [protected]

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Comments

Tejakrishnan

Thank you so much for addressing our concern. We have started receiving our paper.

But, according to the #TOI Unlock Offer's 6 month subscription of Rs. 299, we have been promised a laptop bag. Till now, we have not received any further information regarding the delivery of the prescribed laptop bag.

It would be highly helpful if you could make the arrangements for the delivery of the laptop bag.

Thanks in advance.