Times Of India — non delivery of paper after 20 days of subscription.

Address:

600092

I have not recieved paper despite my subscription cheque getting honoured. The customer care goes silent after a regular line, "we will look into the matter and get back."
Subscribe id : 26867385
Copy start date : 16.12.2017 end date : 15.12.2018
Order form : ndh 007515.
I request you to change the subscription for a period of one year from the start date. If not possible kindly refund my subscription and i don't intend to be your reader through subscription.