Times Of India — non delivery of toi newspaper in mudichur

Address:

Chennai, Tamil Nadu, 600063

I am a toi customer for past 3 years.
For last one year the delivery of news paper is very inconsistent.
In fact i have complained in toi help line more than 4 times and only temporary action are taken.

Even now last 2 days the paper was not delivered and there is no responsible persons to contact in our area.

I am asking why we have to suffer for this poor service and please take note thetoi agents are very prompt in collecting the subscription fees.

I need a permanent solution and if not please refund the subscription fees.
Hope toi will not waste my time in future