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Times Of India — Non delivery of TOI paper to the new address in spite of promising to deliver from 27th Feb 2022

I have renewed my subscription with subs id: CH[protected] paying online today 22nd feb 2022.
In spite of repeated mails to the CRM chennai team, and after they promised that my paper will be delivered from 27th Feb 2022.
This is atrocious and cheating.
Need escalation to the highest level to get this resolved for the above subs id.
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