Times Of India — Non issue of freebies

Dear Sir/Madam,

My Customer ID is [protected] - Name - Victor Paul W D.

Myself renewed your Times of India subscription on 20th November (one year subscription), but almost one month is over, you have promised that by renewing the same will get a travel bag free.

But as of now I have not received the same. Please do inform for the sake of renewal of my subscription for a year, you have given fake promise for me to renew the subscription.

Please confirm the same.