Times Of India — non-receipt of subscription coupons - subscription no. [protected]

Address:

New Delhi, Delhi, 110088

On 16.08.2017, i sent the following mail to crm. [protected]@timesgroup.com. Still i have not received coupons. The concerned official has not shown the courtesy of even acknowledging the mail.

"dear sir,

I have been a regular subscriber of your times of india english newspaper.

On 17.07.2017, your representative called on me and collected a cheque no. 595393 dated 17.07.2017 for rs 993.00 (+ rs 6 in cash) towards 12 months combo subscription of times of india and economic times. The cheque stands paid through clearing on 31.07.2017.

On 25.07.2017, i received an sms from you informing that my subscription no. Is [protected].

My subscription is to commence from 01.09.2017.

However, i have not received coupons so far.

I have tried to contact your office on the telephone no.[protected] several times, but all your tele-operators remained always busy and could not answer my call.

Please look into and expedite despatch of coupons.

Thanks

K. S. Agarwal

Mobile no. [protected]"