Times Of India — Non-reception of newspaper/ refund

Address:

M. s. Palya,Bengaluru-560097, Karnataka

I had subscribed for an yearly plan of TOI newspaper on payment of Rs899 on 16th Dec2021. The Subscription form no. is SBT21429195. But I didn't receive any newspaper so I lodged a complaint on TOI's website with the complaint no. as 00825538 but there was no response so I made a call to the customer care number. The customer care representative assured me that she'll discuss the issue with the branch manager and get back to me but there was no further news. If I am not going to receive a favorable response on this matter then I'll be forced to register a complaint with the CONSUMER COURT regarding the same.