Times Of India — not delivering the paper to the office

Address:

#45/11, level - 2, North Park road, Kumara Park East, Bangalore - 560001, 560001

We have subscribed times of india newspaper from 5 months but only one month we received the paper after that till today we never received the paper. We contacted the subscriber and authority they never took the responsibility and did not give any proper response. I would kindly request for delivering paper regularly or refund the amount. We are ready to lodge complaint and claim refund by approaching consumer court.