Times Of India — not getting times of india for past 4 months from my annual subscription

Address:

607803

Ref: customer id [protected], neyveli township.

My complaint nos. 00135759, 00135756, 00122919, 00119758, 00118190, 00096988, 00092299, 00090345, 00087996, 00086283, 00085165

I have been repeatedly giving complaints that, i am not getting newspaper since 01-june-2019. Even after several complaints, the times of india (Toi) has not been able to resolve the issue.

I have sent more than 30 complaints through emails and phone calls to their customer care number, yet i find no solution to my problem till date!

Every time i send a complain, a standard computer generated reply is sent by toi with a complaint number and they forget it after t sending that mail.

I do not know what has happened to my prepaid 4 months subscription amount for which no newspaper was delivered? Who will compensate for the loss and mental trauma caused?

It is very agonizing for a customer to keep on complaining and yet find no solution.

Highly disappointed with toi attitude.