Times Of India — Not providing doorstep newspaper services

In the month of June, I purchased a 6-month subscription plan costing INR 806 for 'The Economic Times' and the print edition newspaper must start from June 25, 2022. I've received the newspaper for 2 days and the delivery executive stopped sending the newspaper. When I called him, he is demanding for monthly delivery charges of INR 240. However, on the TOI website, it was clearly mentioned that the subscription included the newspaper delivery at the doorstep. When the approached the Times Group regarding the issue, they said that the customer must pay the delivery charges. It is illegal and unjustifiable.