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Times Of India — not receiving newspaper though paid renewal subscription fee

Address:Mumbai City, Maharashtra, 400706
Website:TOIuwon

Many of the times i have complained to toi customer care, but not receiving newspaper since renewal from 1st november 2018 for 2 years
2 years subscription fee paid upfront online
This is renewal which means i was getting earlier
Only i have changed the vendor distributor
I had to change because i want to receive the copy at home instead of office
Even the address change has updated in their system
They have acknowledged for all above and they say revert back
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Comments

My subscription number is 29572047. In the last 10 days I have received the paper only on two days. This is extremely disappointing. The distributing agent Saravanan is not taking my calls. His number is [protected].
Please take immediate action. It is unacceptable to get this service when I have paid subscription for the year.
Thank you
Reply
Not receiving the paper on daily basis and when asked the agency who is delivering it said please do the complian as we are not responsible for delivering the paper
Reply

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