Times Of India — Paper not issued

Address:

600042

Our last date of subscription was April 13th 2017 and we received the form for this year by end of march which has been duly provided on 4.4.17 which is well within the 13.4.17 date - this has been given to Mr. Mahendran and Mr. Sebastin who are agents in Velachery Chennai 600042. Every year we are losing two weeks of paper during this renewal and experiencing an irresponsible behavior from TOI. We need the loss to be compensated by TOI for the paper not provided for last two weeks and also for the previous years. WE have been informed that from 5.4.17 we will be getting the paper, but till date no response. No one is picking the calls. Hope TOI is responsible enough to act on this and ensure reimbursement for the loss - let TOI need not take this as best cost saving from the agent by not giving the paper in the period where we are eligible to have the paper.
Dr V KUMAR