Times Of India — Refund not processed

I paid Rs.988/- on 28.03.22. as new subscription for subscribing to the Times of India newspaper in Times of India website portal. . But till now I have not received the newspaper. Though I contacted many times through email and telephone, I have not received any response. My contact no.[protected]. I am enclosing the proof of payment.
I am sending this email hoping that you would help me to get refund of the money I paid.
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