Times Of India — subscription amount paid but newspaper not delivered

I have made an online payment of rs.910 for six months subscription of economic times on 2nd march, 2020. I got a confirmation with the customer id : dl[protected]" stating that the newspapers will be delivered at my doorstep from 4th mar, 2020 to 3rd sep, 2020.

Till date i have written so many mails to them but did not receive a single response. Even raised a compliant with no.00226606 but there has been no action.

Please help me in getting the refund as i do not this kind of pathetic service.

Regards
Priya
[protected]