Times Of India — subscription coupon not received after 2 months

Address:

4/7, Waterloo Street, Esplanade, Dharamtala, Kolkata, West Bengal, Kolkata, West Bengal, 700069

I paid rs.720.00 and rs. 499.00 for yearly subscription of the times of india and the economics time on last[protected] through net banking. But no coupon received yet. My vendor asked for the coupon, i could not give him the coupons.
I have no any evidence except bank transaction. A representative used to come at my home and he collected the cheque and gave me the receipt. Now i became a fool.