Times Of India — subscription coupons not received

Dear sir/madam,

I have subscribed for the times of india newspaper (2 year scheme). My account has been debited for the same but i have still not received the coupons even after 45 days.

My subscription no. Is [protected] which i received via your sms.

This is a serious issue with regards to service provided by such an esteemed company.

Kindly take necessary action for earliest disposal of my complaint.
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I am a regular reader of TOI newspaper. I had subscribed for 01 year to TOI which expired on 31.10.18. Though I had paid my renewal charges online using VISA creadit card during Sep'18 and received confirmation through SMS, but quite surprisingly I am not getting newspaper even after elapse of more than 20 days.

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