Times Of India — Subscription of epaper

Address:33/F Charai, R.C. Marg, Chembur Naka, Near R.C. Marg, Monorail Station

My subscription was due on 26th Nov 2022. Hence, the company Times of India had sent me a email informing me of the same and further had asked me to renew the services before 26th Nov 2022.
I renewed the same online and received the receipt of the same.
However, when I try to log in, it doesn't log in. Infact, it asks me to again pay for and renew my subscription.

BILLING DETAILS
Name: Suchir Pathare
Address: 33/F Charai, MUMBAI,
India
Email: [protected]@hotmail.com
phone: [protected]

INVOICE DETAILS
Invoice#: 10053654
Order ID: order_KhzlefafNPpHVS
Date: Sat, 19 Nov 2022 23:56:53 IST
Payment Mode: card

Item Description Quantity Unit Cost Total
6 Months - 999/- INR Half Yearly Subscription - 999.0 INR 0 M Trial
Validity: Nov 26, 2022 17:42 - May 26, 2023 17:42
1 999.0 INR 999.0 INR
Total Amount (Inclusive of all Taxes) 1178.8 INR

Kindly resolve at the earliest.
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