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Times Of India — subscription payment done on 18/8/19 but newspapers delivery not started

Address:Saikamal Paradise Bldg,, Flat no. 201 ,, Opp. Ashok- Anil Multiplex, Mumbai City, Maharashtra, 421003

I have made the payments of rs. 2570 /- for the 2 year subscription of the newspapers of the times of india & economic times on 18.8.19, as per the commitments of your representative the newspapers delivery was supposed to commence by 1.8.19. Now even after calling him there is no response. Also have sent a mail on crm but no response.
Please help. My customer id : [protected]
Thanks & regards
Dharmender
Mobile: [protected]
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