Times Of India — times group online subscription services.. payment taken.. no services

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Gurgaon, Haryana, 122002

My customer id is dl[protected]. I have paid rs. 897/- through order no #ts0009758 placed on 01 march 2020. The amount is for 6 monthstoi home delivery. I got confirmation from [protected]@timesgroup.com that the paper delivery will start from 4th march. No paper delivery started. I feel cheated. Tried contacting their customer care number many times [protected]. Noone responds on call. Also, i have mailed to crm. [protected]@timesgroup.com, but no reply. Either start the services or refund the amount.