Times Of India — Times of India and Economic TImes not receiving since 6 month

I have annual subscription for 1) TImes Of india 2) Economic Times.
The Vendor is not delviering the newspaper
Both NewsPaper 1) TImes Of india 2) Economic Times. are not delivered since 1st July.
During lockdown too, both newspaper were ot delviered for 2 month.
I have subscribed to TImes of india dated 29 Aug, 2019 and qualify for getting newspaper till 31 Aug. I did n't get the newspaper now more than 5 month. I have multiple discussion with Times of India Area manager "Ravi Ramchandran". His attiitude is very bad and unprofessional. he promise falsely each time that newspaper will be delivered and nothing happens. he always push me to subscribe the newspaper again stupidly. I had mailed several times to TOI at address crm.[protected]@timesgroup.com since last 6 month. No response. The Vendor drops the Newspaper in my building for other flats everyday but only promises to me